From Inquiry to Execution: How Infor Sales & Catering Delivers Flawless Events

In the dynamic hospitality industry, delivering exceptional events requires more than just a picturesque venue and attentive staff. It demands a seamless, efficient, and comprehensive management system that can handle every aspect of event planning and execution. Infor's Sales & Catering Solution (SCS) is designed to meet these needs, offering a cloud-based platform that automates the entire event lifecycle—from the initial inquiry to the final invoice.


Streamlined Event Management


Infor SCS brings all facets of event management under one roof, enabling you to:


  • Automate Bookings. Manage reservations with ease, ensuring optimal utilization of your spaces.
  • Coordinate Operations. Align your teams with real-time updates, reducing miscommunications and errors.
  • Manage Catering Services. Customize menus and service items to meet diverse client preferences.
  • Oversee Finances. Track expenses and revenues accurately, facilitating transparent financial management.
  • Deliver Services. Ensure every detail is executed flawlessly, enhancing client satisfaction.


By integrating these functions, Infor SCS provides a holistic view of each event, allowing for meticulous planning and execution.


Customization at Every Stage


Every event is unique, and Infor SCS recognizes this by offering customizable features that adapt to your specific requirements:


  • Tailored Workflows. Modify processes to align with your operational standards and client expectations.
  • Personalized Client Experiences. Utilize client data to offer bespoke services, fostering loyalty and repeat business.
  • Flexible Reporting. Generate reports that provide insights into performance metrics, aiding in strategic decision-making.

This level of customization ensures that your services remain competitive and client-focused.


Cloud-Based Efficiency


Operating on a multi-tenant cloud architecture, Infor SCS offers:

  • Scalability. Easily expand your operations without the need for significant infrastructure investments.
  • Security. Benefit from robust security measures provided by Amazon Web Services® (AWS), safeguarding your data.
  • Accessibility. Access the platform from anywhere, facilitating remote management and real-time updates.

This cloud-based approach ensures that your event management processes are both resilient and adaptable to changing business needs.


Enhanced Customer Relationship Management


Infor SCS goes beyond operational efficiency by strengthening client relationships through:


  • Comprehensive Client Histories. Maintain detailed records of past events, preferences, and feedback.
  • Automated Communications. Streamline correspondence with clients, ensuring timely and consistent interactions.
  • Insightful Analytics. Analyze client data to identify trends and opportunities for personalized services.

By leveraging these tools, you can build stronger, more enduring relationships with your clients.


Why Choose Infor Sales & Catering Solution?


Infor SCS is more than just software; it's a strategic partner in your business growth. By automating and integrating key functions, it allows you to focus on what truly matters—creating memorable experiences for your clients. With its customizable features, cloud-based infrastructure, and robust CRM capabilities, Infor SCS empowers you to elevate your event management services to new heights.


Embrace the future of event management with Infor Sales & Catering Solution and transform the way you plan and execute events. 

Interested to hear more about Infor Sales & Catering? Schedule a demo today! Send us an email at sales@courtesypoint.com


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