The Philippine hospitality industry is one of the most dynamic in Southeast Asia, with a thriving mix of hotels, resorts, and event venues catering to both local and international travelers. However, managing hotel operations, setting the right pricing strategy, and handling group bookings efficiently remain challenges for many hospitality businesses.
This is where Infor Hospitality Management Solutions (HMS), Revenue Management System (EzRMS), and Sales & Catering (S&C) come in—three powerful solutions that work together to streamline hotel operations, optimize revenue, and enhance guest experiences. Whether you manage a luxury resort in Boracay, a business hotel in Makati, or an event venue in Cebu, these solutions can help you stay ahead of the competition and maximize profitability.
Let’s explore how each system contributes to smarter, more efficient hospitality management in the Philippines.
Infor HMS: The Foundation of Efficient Hotel Management
With the Philippines' hospitality sector growing rapidly, many hotels still rely on outdated property management systems (PMS) that slow down operations. Infor HMS is a cloud-based PMS designed to streamline front desk, housekeeping, reservations, and guest management—all in one platform.
✔ Better Guest Experience – Maintain detailed guest profiles, ensuring repeat visitors receive personalized service, whether at a city hotel in Manila or a beachfront resort in Palawan.
✔ Cloud-Based Convenience – Manage your hotel from anywhere, perfect for property owners handling multiple locations.
✔ Automated Housekeeping & Maintenance – Assign and track housekeeping tasks in real time, ensuring faster room turnover.
✔ Mobile Access for Staff – Receptionists, housekeeping, and management can access key hotel functions via mobile devices, reducing delays.
With Infor HMS, Philippine hotels can operate more efficiently, reduce costs, and focus on providing world-class service.
Register for our Infor Hospitality Webinar to learn more
Infor EzRMS: Maximizing Revenue with Smart Pricing
Pricing is a major challenge for Philippine hotels, given fluctuating demand due to seasonal tourism, travel trends, and local events. Many hotels struggle with manual pricing adjustments, leading to lost revenue opportunities. Infor EzRMS solves this problem by using AI-driven dynamic pricing to ensure you always charge the optimal rate.
✔ Market Demand & Competitor Pricing – Automatically adjust rates based on occupancy trends, competitor pricing, and travel demand.
✔ Historical & Forecasted Data – Learn from past booking trends to optimize future rates, ensuring you don’t underprice during peak season.
✔ Automated Rate Adjustments – Instead of manually setting room rates, let RMS handle it for you—ideal for hotels managing multiple properties.
For Philippine resorts and hotels that experience high and low seasons, Infor EzRMS ensures they maximize revenue even during off-peak months.
Register for our Infor Hospitality Webinar to learn more
Infor Sales & Catering: Simplifying Group & Event Bookings
The Philippines is a prime destination for corporate events, weddings, and conventions, with venues hosting everything from beachfront weddings to high-profile business conferences. Managing these bookings manually often leads to double bookings, miscommunication, and lost revenue.
Infor Sales & Catering provides a dedicated platform to manage group reservations, event planning, and contracts seamlessly.
✔ End-to-End Event Management – Manage inquiries, bookings, contracts, and final billing, all in one system.
✔ Automated Task Assignments – Assign banquet staff, catering, and A/V teams efficiently, ensuring smooth event execution.
✔ Real-Time Availability & Pricing – Sync with HMS and RMS to show accurate room rates and event space availability.
✔ CRM Integration – Maintain a database of repeat clients, offering special packages to corporate clients and event organizers.
For hotels in Metro Manila that cater to business conferences, or resorts in Tagaytay and Batangas that host weddings and social events, Infor Sales & Catering ensures seamless event management—from initial inquiry to execution.
Register for our Infor Hospitality Webinar to learn more
How These Solutions Work Together for Philippine Hotels
The real power of Infor HMS, RMS, and Sales & Catering comes from their integration. Here’s how they work together to create a fully connected hospitality ecosystem:
✔ Seamless Operations Across All Departments – No need for multiple, disconnected systems—everything is centralized, reducing errors and improving efficiency.
✔ Data-Driven Pricing Decisions – RMS helps Sales & Catering teams set competitive pricing for group bookings based on demand and market trends.
✔ Enhanced Guest Experience – HMS ensures a smooth booking and check-in process, while RMS ensures rooms are priced right, and Sales & Catering delivers exceptional events.
✔ Multi-Property Management Made Easy – Ideal for Philippine hotel groups and chains that need to manage multiple locations with one integrated system.
Why Philippine Hotels Need This Tech Upgrade
The hospitality industry in the Philippines is highly competitive, and hotels that still rely on manual processes or disconnected systems risk falling behind. Infor’s hospitality solutions offer a smarter way to manage operations, optimize pricing, and drive more revenue.
✔ Automate and streamline hotel management
✔ Maximize revenue through AI-driven pricing strategies
✔ Improve guest experiences with personalized services
✔ Seamlessly manage group bookings and events
Whether you manage a boutique hotel in Baguio, a luxury resort in Siargao, or a business hotel in Ortigas, Infor HMS, EzRMS, and S&C provide the technology you need to scale and succeed.
🔹 Ready to future-proof your hotel operations? Learn more about Infor’s hospitality solutions and how they can elevate your business.